This policy explains how we handle information submitted through the website. The website is designed for business inquiries related to duty gear, safety footwear, protective workwear, and crew program support.
When you submit a form, we may collect your name, email, phone number, company, region, program need, and the message you choose to provide. We use this information to respond to your inquiry and prepare relevant follow-up questions.
We use inquiry details to answer requests, route questions, prepare quote discussions, improve website resources, and support buyer communication. We do not ask for sensitive personal data through the website forms.
Information may be shared with service staff or partners involved in responding to your request. We retain inquiry records only as long as needed for business communication, recordkeeping, or legal obligations.
You may ask us to update or remove inquiry information by contacting us. Please include the email address used in the original request so we can locate the record.